Thrifty Car Rental has headquarters based in Tulsa, Oklahoma and has 1,045 rental locations worldwide, both at airports and off airport property within towns.
Vehicle Availability and Rates
The standard fleet of vehicles at Thrifty Car Rental features mostly Chryslers as well as a few other superior rental cars. Thrifty Rental has more than 185,317 cars in their fleet within the United States and Canada, however choices vary by location and availability. Thrifty has broken their vehicle classification into twelve different categories. Categories and examples of possible vehicles included in each categoryare:
Specilaity-Wild Car(Mid size or larger guaranteed but with rates lower than a mid size)
Mid Size-Chrysler Sebring
Mid Size Crossover-Chrysler PT Cruiser
Full Size -Dodge Charger
Premium-Chrysler 300 or Pacifica
Luxury-Chrysler 300 Touring
Convertible-Chrysler Sebring Convertible
Special-Chrysler PT Cruiser
Rental rates are based on location, vehicle chosen, and length of rental. Thrifty Rental guarantees you will receive their best price available when booking online. Making reservations far in advance will typically result in better deals. If you choose any of the optional extras, your rate will increase. Some equipment options can be confirmed during the reservation process these include but are not limited to child seats ($8/day) and hand controls. Other optional extras can not be confirmed until pickup. These “Requested Now” options include but are not limited to ski equipped vehicle, non-smoking vehicle, and navigation systems ($11.99/day).
Reservations can be made online at Jyprentals or over the phone by calling 1-800-THRIFTY within the United States and Canada and 1-918- 669-2168 outside of the United States. Over the phone you may use the automated system or speak with a customer service representative. Assistance is also available online by using the instant messaging online chat with a customer service representative. You will need to indicate your location for pickup, your arrival and departure dates. You will then be given the list of vehicles to chose from. A credit card is not necessary to reserve the vehicle. However, if you are paying by credit card once you return your vehicle, be sure it is not a key ring credit card, as Thrifty does not accept them unless you have the standard size as a backup.
If you are considering using a debit card to pay for your rental, you should check with the actual location of pickup first. Many Thrifty Rental locations in the United States accept debit card, but be sure to check ahead of time.
On the Thrifty Car Rental website (www.thrifty.com) you will find more information about the vehicles available including maximum occupancy and the amount of luggage it can accommodate. From the main page you can indicate your pick-up location and dates and request to see all vehicles available at that pick-up location rather than having to specify the category first. You will then be shown a list of available vehicles and their rental rate. Once you choose, you will then also be shown “Hot Deals” for that particular location. Thrifty guarantees you will receive their best rates available by booking online.
You will also find tabs labeled for information about deals, rewards, customer care, and programs to explore on the website.
Perks and Discounts
When renting from Thrifty Rental be sure to sign up for their “Blue Chip Programs.” There is no fee to do so and it offers some nice rewards. The “Blue Chip Rewards Program” rewards you for frequent rentals. Thrifty keeps track of your renting and after 16 days of rentals you are entitled to airline mileage or a free day of renting any vehicle from compact to full size. Thrifty also has a “Blue Chip Express Rental Program” which gets you through the pick-up process quicker because your preferences are logged in ahead of time. The “Blue Chip Program” also rewards you for parking in Thrifty lots at the airport and entitles you to 50% off on vehicle upgrades.
The Thrifty website features a “Deals” tab where you can find featured deals and deals by regions. Military and federal government employees can receive a free day’s rental of GPS navigation or a free upgrade. Coupons for these offers are available on the https://jyprentals.com/our-fleet/ under the “Programs” tab.
The “Customer Care” tab on the website provides links to different types of typical customer questions or concerns as well as phone numbers and email formats for different types of situations. The fact that a live online chat is available is a great customer service tool as well.
Customer Service and Feedback
The “Customer Care” tab on the website provides links to different types of typical customer questions or concerns as well as phone numbers and email formats for different types of situations. The fact that a live online chat is available is a great customer service tool as well
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